DATENSCHUTZERKLÄRUNG: PRIVACY POLICY
PRIVACY POLICY
Last updated: 6 April 2026
1. Controller
This Privacy Policy explains how TEAM4BL LTD (“TEAM4BL”, “we”, “us”, or “our”) collects, uses, and protects personal data when you use our website, mobile applications, digital platforms, coaching programs, or other related services (collectively, the “Services”).
Controller:
TEAM4BL LTD
Georgiou Karaiskaki 11–13
CARISA SALONICA, Flat/Office 102
7560 Pervolia, Larnaca
Republic of Cyprus
Company No.: HE 487647
Email: support@team4bl.com
Alternative contact: raphael.reisinger@4bl.lifestyle
2. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or legal obligations.
If material changes occur, we will update the “Last updated” date above and may provide additional notice where required by applicable law.
3. Personal Data We Collect
A. Information You Provide
We collect information when you:
• Register for an account
• Purchase subscriptions or products
• Participate in community challenges or coaching programs
• Fill out forms or surveys
• Contact customer support
• Communicate with us via email or social media
• Participate in events or promotions
This may include:
• Name
• Email address
• Password (encrypted)
• Address
• Payment information (processed securely via third-party payment providers such as Stripe)
• Fitness goals and training preferences
• Feedback, comments, and communications
We collect only the minimum amount of data necessary to provide our services.
B. Automatically Collected Information
When you use our Services, we may automatically collect certain information such as:
• Device information (device model, operating system, app version)
• Log data (IP address, browser type, timestamps)
• Usage data (features accessed, session activity, training progress)
• Transaction data (subscriptions, purchases, trial periods)
• Approximate location derived from IP address
This information helps us maintain security and improve our services.
C. Health & Fitness Data (Apple Health / HealthKit)
With your explicit permission, our app may access certain data from Apple Health (HealthKit) including:
• Date of birth
• Height
• Weight
• Biological sex
• Calories burned
• Workout data
• Activity data
Health data is used solely to:
• Personalize your fitness profile
• Improve training recommendations
• Track progress within the app
Important safeguards:
• Health data is never sold
• Health data is never used for advertising
• Health data is not shared with third parties
• Health data is processed only with explicit user consent
Users may revoke access at any time via Apple Health settings.
D. ARKit / TrueDepth Camera
Our app may optionally use Apple ARKit and TrueDepth camera technology to improve workout analysis and repetition tracking.
The system may be used to:
• Detect body positioning during workouts
• Improve repetition tracking accuracy
Important safeguards:
• No facial recognition is performed
• No biometric identifiers are collected
• No facial images are stored
• No facial data is transmitted to our servers
All processing occurs locally on the device.
E. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
• Improve user experience
• Analyze website traffic
• Measure marketing performance
Users may manage cookie settings via their browser.
Our mobile applications may use similar technologies such as analytics SDKs instead of browser cookies.
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process personal data based on the following legal grounds:
• Performance of a contract (providing the Services)
• Legitimate interests (security, fraud prevention, service improvement)
• Legal obligations (tax, accounting, compliance)
• Explicit consent (health data, marketing communication)
Users may withdraw consent at any time.
5. How We Use Personal Data
We use personal data to:
• Provide and operate the Services
• Create and manage user accounts
• Process purchases and subscriptions
• Deliver coaching programs and training content
• Personalize the user experience
• Improve product features
• Provide customer support
• Prevent fraud or abuse
• Comply with legal obligations
We do not sell personal data to third parties.
6. Data Sharing
We may share personal data with trusted service providers that support our operations, including:
• Payment processors (including Stripe)
• Cloud hosting providers
• Email service providers
• Analytics providers
• Fraud prevention services
These partners process data only on our behalf and under strict contractual data protection obligations.
We may also disclose personal data:
• When required by law
• To enforce our policies or terms
• During mergers, acquisitions, or corporate restructuring
7. Third-Party Services
Our Services may integrate with third-party platforms and service providers including but not limited to:
• Apple App Store
• Google Play Store
• Stripe (payment processing)
• Cloud hosting providers
• Analytics platforms
These third parties may process limited data necessary to operate their services.
We recommend reviewing their respective privacy policies.
8. International Data Transfers
TEAM4BL LTD is located in Cyprus (European Union).
If personal data is transferred outside the EU/EEA, we ensure appropriate safeguards including:
• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Secure data transfer protocols
9. Data Retention
We retain personal data only as long as necessary for:
• Providing the Services
• Maintaining user accounts
• Legal and tax compliance
• Resolving disputes
When data is no longer necessary, it is securely deleted or anonymized.
10. Your Rights (EEA, UK, Switzerland)
Under applicable data protection laws, you have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
You may also lodge a complaint with your national supervisory authority.
For Cyprus:
Office of the Commissioner for Personal Data Protection
Republic of Cyprus
11. Marketing Communications
If you subscribe to marketing communications, we may send emails regarding:
• Product updates
• Challenges and events
• Promotions and offers
You may unsubscribe at any time by:
• Clicking the “unsubscribe” link
• Contacting us directly
Service-related emails (e.g., account or payment notifications) may still be sent.
12. Push Notifications
With your permission, our mobile application may send push notifications including:
• Training reminders
• Challenge updates
• Community announcements
• Service notifications
You may disable push notifications at any time through your device settings.
13. Subscriptions & In-App Purchases
Some features of our Services may require paid subscriptions or in-app purchases.
Payments are processed through:
• Apple App Store
• Google Play Store
• Stripe (for web-based payments)
• Authorized payment providers
When using Stripe, your payment data is processed directly by Stripe Payments Europe Ltd. and is subject to Stripe’s privacy policy.
We do not store full payment card information on our servers.
Subscription management and cancellations are handled through the respective app store platforms.
14. App Tracking Transparency (ATT)
Where required by Apple’s App Tracking Transparency framework, we will request permission before tracking user activity across apps and websites owned by other companies.
Users may deny or withdraw this permission at any time via device settings.
15. Account Deletion
Users may request deletion of their account and associated personal data at any time.
This can be done by:
• Using the account deletion function inside the app (if available)
• Contacting us via email
Upon verified request, we will delete or anonymize personal data unless retention is required by law.
16. Children’s Privacy
Our Services are not intended for children under the age of 16.
We do not knowingly collect personal data from minors.
If we become aware that personal data from a child under 16 has been collected without parental consent, we will take steps to delete such information promptly.
17. Security
We implement technical and organizational measures to protect personal data, including:
• Encryption
• Secure cloud infrastructure
• Access control policies
• Monitoring for unauthorized access
However, no digital system can guarantee absolute security.
18. Health & Fitness Disclaimer
Our Services provide fitness, lifestyle, and wellness guidance only.
The content within the app is not medical advice and should not replace consultation with qualified healthcare professionals.
Users should consult a medical professional before starting any new training or nutrition program.
19. Contact
If you have questions regarding this Privacy Policy or your personal data:
TEAM4BL LTD
Georgiou Karaiskaki 11–13
7560 Pervolia
Larnaca
Cyprus
© 2026 TEAM4BL LTD
All rights reserved.